EXCHANGE POLICY

Returns, exchanges, refunds and/or cancellations are not allowed for online purchases. If you received your item(s) damaged, please email our support team at (cupidxhearts@gmail.com) within 7 days of the order’s delivery date.

SHIPPING POLICY

You will receive an email with your tracking information once it becomes available. Please allow a few days for the tracking number to become active, so you can accurately track your package.

In the unfortunate event that your tracking information states your order was delivered but you did not receive it, please email and for further assistance. Please note that we are not required to replace your missing merchandise, as it is up to the discretion of our customer support team to come up with a resolution per individual case.

TERMS OF USE

By using our website, you agree to the Terms of Use. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice (including after you have submitted your order).